| General Information: | |
| Technical questions regarding the website: | (800) 669-6065 ext. 4013 |
| If you are a Lender and have a question about registering a loan or a loan that has been registered: | (800) 669-6680 ext. 4802 |
| If you are a Lender and have a question regarding the Platinum website or Lender Sign-On information: | (877) 425-3463, option 5 |
| Administration & Sales: | |
| Address | Countrywide Bank, FSB. Mortgage Revenue Bond Department 5220 Las Virgenes Rd Mail Stop:AC-99 Calabasas, CA 91302 |
| Phone | (800) 669-6065 |
| Hours 8:15 A.M. - 5:15 P.M. Pacific Time | |
| Fax | (818) 871-4607 |
| Dottie Sheppick | (800) 669-6065 ext. 4048 |
| Executive Vice President | dottie_sheppick@countrywide.com |
| Mike Awadis | (800) 669-6065 ext. 4002 |
| Senior Vice President | mike_awadis@countrywide.com |
| Tim Almquist | (972) 526-2347 |
| 1st Vice President | tim_almquist@countrywide.com |
| Dana Habrat | (972) 526-2337 |
| Assistant Vice President | dana_habrat@countrywide.com |
| States: CT, DC, DE, FL, GA, LA, MA, MD, ME, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT, WA, WV | |
| Tonya Beckley | (800) 669-6065 ext. 4012 |
| Assistant Vice President | tonya_beckley@countrywide.com |
| States: AL, AR, CO, IA, IL, IN, KY, KS, MI, MO, ND, OK, SD, TN, TX, WI | |
| Carolyn Dawson | (440) 247-5806 |
| Vice President | carolyn_dawson@countrywide.com |
| John Beskid | (800) 669-6065 ext. 4015 |
| Assistant Vice President | john_beskid@countrywide.com |
| Bruce Benson | (800) 669-6065 ext. 4013 |
| Mgr, Bond Reporting & System Dev. | bruce_benson@countrywide.com |
| David Mendez | (800) 669-6065 ext. 4035 |
| Assistant Vice President | david_mendez@countrywide.com |
| States: AK, AZ, CA, HI, ID, MN, MS, MT, NE, NM, NV, OR, UT, WY | |
| Lender Customer Service: | |
| Address | 5220 Las Virgenes Rd Mail Stop:AC-99 Calabasas, CA 91302 |
| Phone | (800) 669-6065 |
| Fax | Registrations (818) 316-8825 |
| Fax | Suspense Items only (888) 200-5572 |
| Laura Uschok | (800) 669-6065 ext. 4051 |
| Vice President | laura_uschok@countrywide.com |
| Kristi Pak | (800) 669-6065 ext. 4038 |
| Program Manager | kristi_pak@countrywide.com |
| Ray Gonzales | (800) 669-6065 ext. 4043 |
| Program Manager | ray_gonzales@countrywide.com |
| Lender Approval: | |
| Address | 5220 Las Virgenes Rd Mail Stop:AC-99 Calabasas, CA 91302 |
| Phone | (800) 669-6065 |
| Fax | (818) 316-8846 |
| Kristi Pak | (800) 669-6065 ext. 4038 |
| Program Manager | kristi_pak@countrywide.com |
| Ray Gonzales | (800) 669-6065 ext. 4043 |
| Program Manager | ray_gonzales@countrywide.com |
| Countrywide Office Customer Service: | |
| Address | 5220 Las Virgenes Rd Mail Stop:AC-99 Calabasas, CA 91302 |
| Phone | (877) 380-2578 |
| Fax | (818) 871-4603 |
| Laura Uschok | (800) 669-6065 ext. 4051 |
| Vice President | laura_uschok@countrywide.com |
| Tom O'Neill | (800) 465-7565 |
| Senior Vice President | tom_o'neill@countrywide.com |
| Program Managers | (877) 380-2578 |
| Loan Servicing: | |
| Address | 450 American St, SV3-226 |
| Phone | (805) 520-5100 |
| Fax | (805) 577-3483 |
| Virginia Castro | (805) 520-5100 ext. 5244 |
| Assistant Vice President | virginia_castro@countrywide.com |
| Pam Van Idsinga | (805) 520-5100 ext. 3599 |
| Manager | pam_van_idsinga@countrywide.com |
| Deborah Duncan | (805) 520-5100 ext. 2846 |
| Bond Portfolio Coordinator | deborah_duncan@countrywide.com |
| Tora Jones | (805) 520-5100 ext. 3071 |
| Sr. Bond Servicing Administrator | tora_jones@countrywide.com |
| Investor Accounting: | |
| Address | 400 Countrywide Way, SV-44 |
| Phone | (805) 520-5100 |
| Fax | |
| Freddie Mac: | |
| Cora Guinto | (805) 520-5100 ext. 7365 |
| Vice President | cora_guinto@countrywide.com |
| Ginnie Mae: | |
| Cathy Singson | (805) 520-5100 ext. 5611 |
| Assistant Vice President | cathy_singson@countrywide.com |
| Fannie Mae: | |
| Don Walker | (805) 520-5100 ext. 5593 |
| Vice President | don_walker@countrywide.com |
| Cherryl Davis | (805) 520-5100 ext. 5789 |
| Vice President | cherryl_davis@countrywide.com |
| Private Investors(Housing Agency): | |
| Radana Parnia | (805) 520-5100 ext. 2096 |
| Assistant Vice President | radana_parnia@countrywide.com |
| Special Accounts - Transfer of Loans and/or Service Release of Loans: | |
| Kiki Perera | (805) 520-5100 ext. 5515 |
| Vice President | kiki_perera@countrywide.com |
| Loan Sales/Pooling/Securitization: | |
| Address | 1800 Tapo Canyon Rd, SV2-50 |
| Phone | (805) 577-4200 |
| Fax | |
| Julietta Fuentes | (805) 577-4200 ext. 4681 |
| Assistant Vice President | julietta_fuentes@countrywide.com |
| Juli Garduque | (805) 577-4200 ext. 4680 |
| Trading Operations Analyst | juli_garduque@countrywide.com |
Equal Housing Lender. ©
Countrywide Bank, FSB. Member FDIC. Trade/service marks are the property of
Countrywide Financial Corporation, Countrywide Bank, FSB, or their respective
affiliates and/or subsidiaries. Some products may not be available in all
states. This is not a commitment to lend. Restrictions apply. All rights
reserved. For mortgage professionals only.